RentSmith Support & Help Center
Need direct assistance?
Reach out to our support team and we will respond within 24–48 hours:
rent.smith2026@gmail.comFrequently Asked Questions (FAQ)
How do I invite a tenant to an apartment?
Open the apartment details in the app and tap "Invite Tenant". The app will generate a secure 6-digit join code (e.g.
482 917) and a shareable link that you can send via SMS, WhatsApp, Telegram, or email. When the tenant enters this code in RentSmith, they will automatically gain view access to the apartment schedule and inspection records.How do subscriptions work for Landlords?
Landlords can manage 1 apartment with the 1 Apartment plan, or unlimited apartments with the Unlimited Monthly or Lifetime plan. Subscriptions are billed through your Apple ID and can be managed or canceled at any time in iOS
Settings > [Your Apple ID] > Subscriptions.How do I restore my existing subscription?
If you reinstall the app or switch devices, go to
Settings > Subscription Plans and tap "Restore Purchases". The app will sync your active entitlements with Apple StoreKit.How do move-in and move-out inspections work?
Under the "Inspections" tab in your apartment, tap "+" to create an inspection. Add rooms (e.g., Living Room, Kitchen, Bathroom), document conditions, and take photos of meters, keys, or damages. Both landlord and tenant can review and keep the inspection report for records.
How do I delete my account and data?
You can permanently delete your account and all associated property data at any time directly in the app: go to
Settings > Delete Account and confirm. Alternatively, send a deletion request to rent.smith2026@gmail.com.