Privacy Policy

1. Introduction

This Privacy Policy explains how RentSmith ("we", "us", "our") collects, uses, protects, and discloses personal information when you use the RentSmith iOS mobile application and related web services (collectively, the "Service"). By using RentSmith, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you directly provide to us, as well as necessary technical data generated during your use of the Service:

A. Account and Profile Information

• Identity & Contact Details: Name, email address, phone number (optional), and user role (Landlord or Tenant).
• Authentication Data: When signing in with Apple ID, Google Sign-In, or email/password, authentication tokens and unique User IDs are securely processed via Google Firebase Authentication.

B. Property, Rental, and Inspection Information

• Property Details: Apartment addresses, unit names, currency preferences, lease terms, and deposit details.
• Rent & Payment Records: Scheduled payment dates, recorded rent transactions, payment statuses (paid, pending, overdue), and historical payment notes entered by users. (Note: RentSmith tracks records only; we do not process direct money transfers between landlords and tenants).
• Move-in / Move-out Inspections: Room condition notes, damage reports, and photos uploaded by landlords or tenants to document property status.

C. Purchase and Subscription Information

• In-App Purchases: We receive transaction receipts and subscription status confirmations (e.g. active subscription tier, expiration date) via Apple StoreKit. We do not store or process your credit card or financial account numbers.

D. Technical and Diagnostic Data

• Performance and Crash Diagnostics: Anonymized crash logs and app performance metrics collected via Firebase Crashlytics to detect bugs and enhance stability.
• Product Interaction: Aggregated in-app event metrics (e.g., screens visited, features used) via Firebase Analytics to improve user experience.

3. How We Use Your Information

We use the collected information for the following legitimate business purposes:

• Service Operation: To create and manage your account, synchronize rental details between authorized landlords and tenants via invitation codes, and maintain lease records.
• Property Inspections: To store, generate, and display property inspection reports and associated photos.
• Subscription Management: To verify active feature entitlements and maintain access to paid landlord tiers.
• Customer Support: To troubleshoot issues, respond to inquiries, and provide user assistance.
• Security and Stability: To monitor system uptime, fix crashes, and prevent fraudulent activity.

4. Data Sharing and Third-Party Processors

We do not sell, rent, or trade your personal data. We only share information with trusted infrastructure service providers strictly necessary to operate the application:

• Google Firebase / Cloud Firestore (Google LLC): Cloud database, user authentication, security rules, and real-time synchronization.
• Supabase / Cloud Storage: Secure storage for property and inspection photos uploaded by users.
• Apple Inc. (StoreKit): Payment verification and subscription billing management.
• Authorized Counterparties: Landlords and tenants explicitly share property, payment, and inspection records with each other when joining a property via a unique invite code.

5. Apple App Privacy & Tracking Declaration

• No Cross-App Tracking: We do not track users across third-party apps or websites, and we do not use Apple’s Advertising Identifier (IDFA).
• No Third-Party Advertising: RentSmith is an ad-free service and does not share data with ad brokers or marketing networks.

6. Data Retention and Account Deletion

We retain your personal data only as long as your account remains active or as needed to provide you with the Service.

How to Delete Your Account:

• You can permanently delete your account and all associated data directly inside the iOS app at: Settings > Delete Account.
• Alternatively, you may request account deletion by emailing us at rent.smith2026@gmail.com with the email address registered to your account.

Upon deletion, your account profile, apartment associations, and uploaded inspection photos will be permanently deleted from our servers within 30 days.

7. Your Privacy Rights (GDPR / CCPA)

Depending on your jurisdiction (such as the European Economic Area, UK, or California), you have rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure ("Right to be Forgotten"): Request full deletion of your personal data.
• Right to Restrict or Object: Restrict or object to certain processing activities.

To exercise any of these rights, contact us at rent.smith2026@gmail.com.

8. Security of Your Data

We employ industry-standard administrative, physical, and technical safeguards, including HTTPS/TLS encryption in transit, strict database security rules, and access controls to protect your personal data from unauthorized access or loss.

9. Children’s Privacy

RentSmith is intended for adults managing real estate rentals. We do not knowingly collect personal information from children under the age of 18.

10. Changes to This Policy

We may update our Privacy Policy periodically. Any updates will be posted on this page with a revised "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy, please contact our privacy team:

• Email: rent.smith2026@gmail.com
• Support Center: https://rentsmith.web.app/support